Track work time on a visit | FieldCamp

Use the FieldCamp visit work clock to start, pause, resume and stop work time on a single visit, and understand how visit status changes drive the timer.

The Visit work clock records how long you actually worked on one visit, separately from the shift clock that records your whole day. Job costing and labor profitability both read that per-visit time, so it is what turns "eight hours on site" into "two hours on this job, three on the next".

Before you begin

A workspace administrator must install the Timesheet add-on.
The clock only appears to the technicians assigned to the visit and to manager-tier roles (Admin, Super Admin, Dispatcher, and the workspace owner). Everyone else does not see it at all.
Allow location access. A location is captured with every action so the entry can be matched to the job site.
Start your day first. Work started without an open shift is recorded, then flagged as Visit started without Start Day for a manager to review.

Where the clock appears

Layout	Where to find it
Classic visit detail page	Docked at the bottom of the summary column, always visible while the rest of the panel scrolls
Dynamic record layout	The Visit Work Clock block, which an administrator can place on the visit layout

Start, pause and stop work

Open the visit.
Select Start Work. The state changes to Working and the timer counts up every second.
Select Pause when you stop. The state changes to Paused and the elapsed total holds.
Select Resume to continue.
Select Stop Work when the work is finished. The state changes to Completed and the controls are replaced by a Completed confirmation.

The header always shows the running total for that visit plus the current state: Not started, Working, Paused or Completed.

Only one visit can be on the clock at a time. Starting work on a second visit automatically closes the interval on the first one, so overlapping visit time is never double-counted.

How visit status changes affect the timer

Moving the visit forward drives the same timer on the server, so you do not have to press both. When you change a visit status elsewhere on the page, the clock refreshes itself to match rather than waiting for a page reload.

Work intervals are also clipped to your shift. Anything recorded before you start your day or after you end it is trimmed to the shift window, so a timer left running overnight cannot inflate the day.

When location cannot be confirmed

If the action saves but the location cannot be verified against the job site, FieldCamp keeps the time and tells you Saved. Location needs admin review. The entry then appears in the exception inbox as Visit action outside geofence or Location needs review.

If the action itself fails, an error message appears and the timer reverts to the last confirmed state. Try again once you have a connection.

What a manager sees

Every start, pause, resume and stop becomes a visit clock entry on that technician's day, grouped under the job and visit it belongs to. Managers can correct an entry from Review a technician's day; corrections are appended as Work timer edits rather than overwriting the original.