FieldCampFieldCamp Add-ons: Current Catalog and Setup
Browse FieldCamp add-ons, understand current plan gates, install Smart Kits and Inbox channels, and complete AI Dispatcher activation.
FieldCamp add-ons extend the workspace with scheduling, communication, operations, and customer tools. Manage them from Settings → Apps & Integrations, the same marketplace that also contains external integrations.
For a tour of the complete marketplace, including accounting, calendar, email, and payment connections, see the Apps & Integrations guide.
Before you begin
The marketplace requires Apps & Integrations access. Each app detail enforces its own add-on, integration, or administrator permission. Some cards also have a plan gate.
The current marketplace marks these add-ons as Pro:
- AI Dispatcher
- Forms
- Job Logs
If your plan does not meet a card's requirement, FieldCamp shows Upgrade to Pro instead of the install action. Review your subscription in Plan & Billing.
AI Call is not an installable card in the current marketplace. CRM Settings is also not listed as an installable add-on. Do not use older setup instructions for either entry.
Install an add-on
- Open Settings → Apps & Integrations.
- Select All Apps, choose a category, or use Search apps.
- Open the add-on card.
- Select Install.
- Complete any setup shown on the add-on page.
After installation, the card appears in Installed and shows Connected. Add-ons that require account details, provider credentials, or a channel connection open their setup page before they can be used.
Current add-on catalog
AI and automation
| Add-on | What it enables | Additional requirement |
|---|---|---|
| AI Dispatcher | Automated scheduling, dispatch, route optimization, dispatch modes, and overtime settings | Pro plan and activation |
Communication
| Add-on | What it enables |
|---|---|
| Calls | Twilio phone numbers, inbound and outbound calls, voicemail, primary-number selection, and optional recording |
| Two-way WhatsApp conversations through Meta Business or Twilio, templates, and workflow actions | |
| Email (IMAP/SMTP) | A connected mailbox for threaded inbound and outbound email in the unified Inbox |
| Facebook Messenger | Facebook Page messages in the unified Inbox |
| Instagram Direct Messages, story replies, reactions, and Inbox handoff | |
| RingCentral | Inbound RingCentral call events, recordings, and transcript metadata in the Inbox |
The Email (IMAP/SMTP), Facebook Messenger, Instagram, and RingCentral Inbox cards are separate from provider integrations such as Gmail, Outlook, and outbound-only SMTP. Start with the Inbox overview when choosing a customer communication channel.
Scheduling
| Add-on | What it enables |
|---|---|
| Online Booking | A configurable booking experience, customer flow settings, AI knowledge, and an embeddable widget |
Use the Online Booking setup guide after connecting the add-on.
Operations
| Add-on | What it enables | Additional requirement |
|---|---|---|
| Smart Kits | Quantity-based packages that calculate material, labor, surcharge, margin, and unit price before expanding into estimate line items | None shown on the marketplace card |
| Forms | Custom forms and checklists for field teams | Pro plan |
| Job Logs | Automatic time calculations, manual activity logging, and job-log templates | Pro plan |
| Multi-Day Job Templates | Reusable multi-day schedules with team and skill assignments | None shown on the marketplace card |
| Timesheet | Employee hours, attendance, and time allocation | Beta |
For package configuration and estimating behavior, see Smart Kits.
Customers
| Add-on | What it enables |
|---|---|
| Customer Portal | Customer access to jobs and invoices, portal branding, and access controls |
| Service Area | Radius, polygon, and postal-code service areas with team assignments and status controls |
Activate AI Dispatcher
AI Dispatcher requires a connection and a separate activation step.
- Open the AI Dispatcher card and select Install.
- Select Activate.
- Select Request Activation to ask the FieldCamp team for a six-digit activation code.
- When the code arrives, select Enter Code.
- Enter the six digits and select Verify & Activate.
Until verification succeeds, the card can show Activation pending even though the add-on is connected.
Disconnect an add-on
Open a connected add-on from the Installed strip, then use its uninstall or disconnect control and confirm the prompt. Verify the card is no longer marked Connected before assuming the feature is disabled.
Troubleshooting
Install is replaced by Upgrade to Pro
The card has a Pro plan gate. Open Plan & Billing to review the workspace plan before trying again.
AI Dispatcher is connected but not active
Complete the activation-code flow. A connected state alone does not activate AI Dispatcher.
An Inbox channel still shows disconnected
Finish the provider setup for that channel. Email, Facebook Messenger, Instagram, and RingCentral are considered connected only after the workspace has a matching channel configuration.
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