Managing Products & Services | FieldCamp

Create and maintain products and services in FieldCamp, including fixed or hourly pricing, billing rules, zone prices, taxes, and inventory tracking settings.

Products are physical items you sell or install. Services are labor or work you provide. Both become reusable entries in your FieldCamp price book.

Before you begin

Your role needs permission to view Products & Services. Creating an item, changing its price, and managing inventory or online-booking settings can require additional Products permissions. If an action is missing, ask an administrator to review your role.

Create a product or service

Open Products & Services from the sidebar.
Click Add Product/Service.
Enter a Name.
Select Product or Service for Type.
Complete the fields that apply to the item.
Click Save.

Field	Use it for
Name	The label shown in the catalog and line-item picker
Type	Whether the entry is a physical product or a service
Category	The catalog group that contains the item
Unit Price	The base selling price for fixed-price items
Cost	Your internal cost for the item
Duration	The expected service duration used by scheduling workflows
Unit of measure	The unit used when selling or tracking the item
Status	Whether the item is active or inactive

Configure fixed or hourly service pricing

The Pricing Type control appears for services.

Select Fixed Price when the service uses one base price.
Select Hourly Rate when the charge is based on time.

For an hourly service, configure these fields:

Field	What it controls
Hourly Rate	The amount charged per hour
Minimum Charge	The minimum amount billed for the service
Round Time To	No rounding, nearest 15 minutes, nearest 30 minutes, or nearest 1 hour
Bill Based On	Scheduled hours (from job) or Actual hours (tracked time)

The hourly settings are carried with the service when it is added to a job. Actual hours (tracked time) uses recorded visit time; Scheduled hours (from job) uses the scheduled duration.

Configure zone pricing

Zone pricing lets one item use a different fixed price, hourly rate, or tax selection in a specific Service Area. You need price-setting permission, and the organization must already have Service Areas.

Open the product or service.
Edit Zone pricing.
Turn the section to Enabled.
Click Add zone price.
Select a Service Area (zone).
Enter Price for a fixed-price item or Hourly rate for an hourly service.
Select a zone-specific Tax only when it should differ from the base tax.
Save the item.

Leave a zone price or tax blank to use the item's base value. If no configured zone matches, FieldCamp uses the base price and base tax.

Track stock for a product

For a physical product, turn on Track Inventory and configure its SKU, quantity, warehouse, and low-stock alert. Continue with Inventory Management to work with locations, transfers, and stock status.

Update an existing item

Select an item from the Products & Services table to open its detail view. Edit the applicable field group and save the change. Price controls remain hidden when your role does not have permission to set prices.

Categories and Organization — group catalog items and packages
Products for Online Booking — choose which catalog entries customers can book