Live Team Tracking | FieldCamp

FieldCamp's Live Team Tracking gives you real-time visibility of your entire field workforce on an interactive map. See where everyone is right now, monitor movement throughout the day, and use daily analytics to measure productivity — all without calling or texting your team.

The system uses GPS from the FieldCamp mobile app with 30-second update intervals, showing current positions, movement history, speed, and status for each team member.

Start with the Command Centre

Open the Command Centre with Cmd+K (Mac) or Ctrl+K (Windows) and check on your team instantly:

• "Where is Mike right now?" — get a technician's current location
• "Show me the team map" — open the live tracking view
• "Who's closest to 123 Main Street?" — find the nearest available technician
• "How far has David driven today?" — check daily mileage

For everything the Command Centre can do, see the AI Skills guide.

How to Access Live Tracking

1. Click Calendar in the main navigation
2. Select the Team Tracking tab
3. The live tracking map loads with team member cards on the left

Initial Setup

Before tracking works, each team member needs to be configured:

Step 1: Access Team Setup

Navigate to the Team Tracking tab. Team member cards display on the left side, each showing their current setup status:

• Setup Required (yellow) — not yet configured
• Active (green dot) — currently tracking
• Idle (orange dot) — no recent location updates
• Offline (gray dot) — tracking disabled or no signal
• Off Duty (red) — outside working hours

Step 2: Set Up Each Device

1. Find the team member card that needs setup
2. Click "Setup Device" on their card
3. The team member opens the FieldCamp mobile app on their phone

Step 3: Activate on the Mobile Device

On the technician's phone:

1. Open the FieldCamp mobile app (or install it if needed)
2. Grant location permissions — select "Always Allow" for background tracking and "Precise Location" for accuracy
3. Confirm activation in the app
4. Their card status changes to Active in the dashboard

Once setup is complete, you'll see a green checkmark on their card, a "Last seen" timestamp, and their current position on the map.

The Live Tracking Interface

Map Display

The main area is an interactive Google Maps interface showing:

• Team member pins — circular icons with initials (e.g., "JP" for Jeel Patel), color-coded by status
• Job site markers — pins for scheduled visit locations
• Route paths — lines showing planned or completed routes

Each team member pin is color-coded:

Team Member Cards

The left sidebar shows a card for each team member with:

• Profile photo or initials and full name
• Current status (Active, Off Duty, Break)
• Battery level of their device
• Last update time ("Just now", "5 minutes ago", etc.)

Actions on each card:

• View on Map — centers the map on that team member
• View History — opens their movement timeline
• Setup Device — for initial configuration
• Contact — quick call or message

Status Counter Bar

At the top of the interface, a summary bar shows:

• Total team member count
• Active count (green dot)
• Idle count (orange dot)
• Off Duty count (gray dot)
• Offline count (red dot)
• Visits counter — total visits and how many are completed

Viewing Live Locations

Click on any team member card or map pin to see their details:

• Full name and email
• Current GPS coordinates and street address
• Last update timestamp
• Current speed (if moving)
• Direction of travel

Map Controls

• Zoom — use the +/- buttons or mouse wheel
• Pan — click and drag the map
• View types — switch between Map, Satellite, and Terrain
• Center on Team — auto-zoom to fit all team members on screen
• Follow Mode — keep the map centered on a specific team member as they move

Movement History and Analytics

Accessing History

1. Click "View History" on a team member card
2. Select a date — today, yesterday, or pick a custom date

History Views

• Trips — individual journey segments between stops
• Stops — every location where the team member stopped
• Full Route — the complete path for the entire day

Daily Summary Metrics

Each day's history includes key performance indicators:

Movement Timeline

A chronological event list showing every movement and stop throughout the day — with timestamps, activity type ("Moving at 45 mph" or "Stopped at 123 Main St"), and duration at each location.

AI-Powered Tracking

For dispatchers managing large teams, the AI Dispatcher combines live tracking with intelligent job assignment. See the live dispatch map for a real-time view of your team alongside open jobs.

Related Articles

• Route Optimization
• Calendar Overview
• Job Tray and Dispatch
• Adding and Managing Team Members
• AI Skills Guide