FieldCamp
Calendar & Scheduling

Calendar Views | FieldCamp

Four calendar views for field service scheduling in FieldCamp: Calendar, Timeline, Resource, and Map. Learn when to use each view, switch between them, and optimize dispatch.

FieldCamp gives you four ways to look at your schedule — Calendar, Timeline, Resource, and Map. Each one is designed for a different situation, and you can switch between them instantly using the view dropdown in the calendar toolbar. Changes made in one view are reflected in all others in real time.

This guide explains what each view does, when to use it, and how to get the most out of it.

Start with the Command Centre

Open the Command Centre with Cmd+K (Mac) or Ctrl+K (Windows) to jump straight to the view you need:

  • "Show me the timeline for tomorrow" — opens Timeline view focused on tomorrow's schedule
  • "What does next week look like?" — pulls up a weekly overview
  • "Show me the map for today's jobs" — switches to the Map view
  • "Who's available Thursday afternoon?" — the AI checks across all views for open slots

For everything the Command Centre can do, see the AI Skills guide.

View Comparison

ViewBest ForKey Feature
CalendarOverview planning (month/week/day)Familiar grid layout — click to create, drag to reschedule
TimelineDaily dispatch across the whole teamHorizontal Gantt chart with technician swim lanes
ResourceComparing two or three technicians side by sideVertical columns — one per technician
MapGeographic planning and route awarenessJob pins on Google Maps with technician locations

Calendar View

calendar view in fieldcamp

What It Is

The Calendar view displays your schedule in a standard monthly, weekly, or daily grid — similar to Google Calendar but with drag-and-drop scheduling, color-coded status indicators, and real-time updates. Jobs appear as colored blocks showing the client name, time, assigned technician, and status.

When to Use It

  • Monday morning planning — review the entire week's workload at a glance
  • Customer scheduling calls — quickly spot available slots while on the phone
  • Capacity analysis — see busy vs. slow periods across the month
  • Recurring job planning — set up maintenance schedules weeks or months in advance

How It Works

Switching sub-views: Toggle between month, week, and day using the buttons at the top of the calendar. Use the arrow buttons to move forward or backward in time, or click Today to jump to the current date.

week view in fieldcamp

Creating a visit: Click on any empty time slot. A quick-create form appears where you enter the essential details — client, job type, time, and technician. The visit appears on the calendar immediately.

Rescheduling: Click and hold a job block, then drag it to a new date or time. Release to confirm. The system checks for conflicts automatically.

Color coding: Events are color-coded by status by default. You can switch to coloring by technician or job type using the color toggle in the toolbar.

Tips

  • Use month view for capacity planning and spotting slow periods
  • Use week view for detailed scheduling and workload distribution
  • Use day view when you need minute-level precision on a single day
  • Apply filters to show only specific technicians or job types

Timeline View

dispatch calendar timeline view

What It Is

The Timeline view is a horizontal Gantt-chart-style display where time runs left to right and each team member gets their own swim lane (row). This is the primary view for dispatchers — it shows everyone's schedule simultaneously, reveals gaps, overlaps, and the "Unassigned" row at the top for jobs that have a technician but no time.

When to Use It

  • High-volume dispatch days — managing 20+ jobs across multiple technicians
  • Emergency insertion — finding the fastest open slot across the whole team
  • Load balancing — redistributing work when someone calls in sick
  • Real-time adjustments — handling delays, early completions, and add-ons

How It Works

Reading the board: Each row is a technician. Job blocks sit along their timeline showing the client name, duration, and status color. Gaps between blocks are open time. The "Unassigned" row at the top holds jobs assigned to a tech but not yet given a time.

Dispatching: Drag jobs from the Job Tray at the bottom of the screen onto a technician's row. Drop at the time you want the visit to start. The system validates the assignment and checks for conflicts.

Reassigning: Drag a job block from one technician's row to another to reassign it. The original slot opens up and the new technician is notified.

Zooming: Adjust the time scale for different levels of detail. Standard view shows 15-minute intervals; zoom out for hour blocks or zoom in for finer precision.

Tips

  • Keep the Job Tray open for quick access to unassigned work
  • Use status filters to hide completed jobs for a cleaner view
  • This is the best view for morning dispatch — see your whole team at once

Resource View

resource view for jobs

What It Is

The Resource view flips the layout to vertical columns — one column per technician, with time running top to bottom. Each column shows a technician's complete daily schedule, making it easy to compare two or three people side by side.

When to Use It

  • Side-by-side comparison — check if two technicians can swap a job
  • Individual planning — review one technician's full day in detail
  • Skill-based assignment — compare workloads among qualified team members
  • Fair work distribution — make sure no one is overloaded or underutilized

How It Works

Reading the board: Each column header shows the technician's name and profile initials. Jobs appear as blocks running vertically through their day. Gaps between blocks are open time.

Assigning: Drag from the Job Tray and drop into any technician's column at the desired time.

Rescheduling: Drag a job up or down within a column to change the time, or across columns to reassign to a different technician.

Tips

  • Focus on two or three technicians at a time for clearer comparison
  • Use this view when you need to carefully balance workloads for the day

Map View

map view inside fieldcamp

What It Is

The Map view plots all scheduled jobs and technician locations on a Google Maps interface. Each job appears as a pin, color-coded by status. This spatial view reveals routing opportunities, geographic clusters, and coverage gaps that are invisible in time-based views.

When to Use It

  • Route planning — group nearby jobs together to minimize driving
  • Territory awareness — see how work is distributed geographically
  • Emergency dispatch — find the nearest available technician to a new job
  • New customer evaluation — check if a location fits within your service area

How It Works

Navigation: Zoom, pan, and switch between map, satellite, and terrain views using standard map controls.

Job pins: Each pin represents a scheduled job. Click a pin to see the client name, address, job type, time, and assigned technician. Pin colors match job status colors.

Technician markers: If live tracking is enabled, technician positions update in real time on the map.

Routing: Use the map alongside Route Optimization to plan efficient paths through geographic clusters.

Tips

  • Zoom out to spot geographic clusters of work — assign those clusters to the same technician
  • Use this view alongside Timeline for location-aware dispatching

Mobile Calendar

On the FieldCamp mobile app, technicians see their schedule in three formats:

  • List view — a simple list of today's visits in chronological order
  • Day view — a visual timeline of the day's schedule
  • Map view — their assigned jobs plotted on a map for route context

Dispatchers working from a mobile device can also access the full calendar views, though the desktop experience is recommended for complex dispatch work.

Switching Views

Use the view dropdown in the calendar toolbar to switch between Calendar, Timeline, Resource, and Map. Your selected view is saved as your default until you change it.

All views share the same data. A job dragged to a new time in Timeline view will instantly appear at the new time in Calendar, Resource, and Map views.

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