FieldCampWorkspaces | AI Dispatcher
Create and manage AI Dispatcher workspaces, set a name, slug and timezone, and understand what stays scoped to each workspace.
A workspace is the container for everything in AI Dispatcher: technicians, jobs, service areas, agents, connectors and settings. Most companies run one. You need more than one when you dispatch for separate operations that should never see each other's schedules — different regions, brands or business units.
Before you begin
- Workspaces are managed in workspace settings, so you need access to Settings.
- Decide the split before you create a second workspace. Data does not move between workspaces afterwards.
Manage workspaces
Open Settings > Workspaces. The table lists each workspace with:
| Column | What it shows |
|---|---|
| Name | The display name |
| Slug | The identifier used in URLs |
| Status | Whether the workspace is active |
| Orgs | How many organisations are attached |
| Created | When it was created |
| Actions | Manage that workspace |
Create a workspace
- Select the option to create a workspace.
- Enter a Name — for example
My Company. - Confirm the slug.
- Select the timezone. This is the clock every schedule, working-hours rule and daily insight in that workspace is calculated against.
- Save.
Set the timezone correctly at creation. Every schedule and working-hours calculation in the workspace is built on it, so changing it later shifts how existing work reads.
What is scoped to a workspace
Technicians, jobs, service areas, business schedule, connectors, agents and settings all belong to one workspace. Some capabilities are also enabled per workspace rather than for the whole account, so a feature switched on for one workspace is not automatically available in another.
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