Booking Links | AI Dispatcher

Create AI Dispatcher booking links so customers or partners can submit jobs themselves, restricted to chosen dispatch tags, with optional reference fields.

A booking link is a public page that takes a job request straight into AI Dispatcher. Give it to a customer, a property manager or a partner and they submit the job themselves — no login, and no phone call to transcribe.

Each link is separately named, revocable and counted, so you can tell which channel is producing work.

Before you begin

Booking links are configured in workspace settings, so you need access to Settings.
Decide which dispatch tags the link is allowed to use. That is what stops an external submitter from requesting work you do not want them booking.

Create a booking link

Open Settings > Booking Links.
Select the option to create a link.
Enter a Name — for example Sales Team Bookings. The name is for you, not the submitter.
Choose the allowed dispatch tags.
Set the reference fields you want on the form (below).
Decide whether to Show team calendar on the page.
Create the link, then copy it.

Reference fields

Two optional reference fields can appear on the booking form. Each is set to Hidden, Optional or Required:

Field	Use it for
SA number	A service-agreement or contract number the submitter must quote
Report number	A report or ticket reference from the submitter's own system

Set a field to Required when you cannot process the job without it — the form then refuses to submit until it is filled.

Show the team calendar

Turn Show team calendar on when the submitter should see availability while booking. Leave it off to keep your schedule private and take the request as an unscheduled job.

Manage existing links

The list shows each link with its view count, submission count and status. From there you can copy the link again, edit its tags and field settings, or revoke it. A revoked link is marked Revoked and stops working immediately; the record stays so its history is not lost.

A link can also carry an expiry date, after which it stops accepting submissions.