FieldCamp

Online Booking

Let customers book field services directly from your website — 24/7. Customize appearance, booking flow, AI chat assistant, and branded booking pages.

FieldCamp's Online Booking system lets customers schedule services directly through your website, with intelligent service area management, real-time capacity control, and an AI-powered chat assistant.

FieldCamp Online Booking Setup tab showing booking type options, deploy methods, embed code, and live preview of the booking landing page

Setup & Configuration

Setting Up Online Booking

Choose your booking type, deploy options, and get your embed code.

Booking Steps Configuration

Enable, disable, and reorder steps in the booking flow.

Adding the Widget to Your Website

Embed the booking form on any website with copy-paste code.

Customization

Appearance & Branding

Colors, logo, favicon, hero image, and branding options.

Content & Text Customization

Customize headings, labels, and button text on every booking step.

AI Chat Assistant

AI Chat Assistant Setup

Configure the AI receptionist that answers customer questions on your booking page.

Playbooks & Conversation Rules

Define how the AI handles conversations, stays on-topic, and follows your business rules.

Knowledge Training

Train the AI on your business FAQ, services, and policies.

Scheduling & Advanced

Fixed Time Scheduling

Let customers pick exact time slots.

Arrival Windows

Offer flexible time ranges like 8:00 AM–10:00 AM.

Recurring Booking

Let customers book weekly, bi-weekly, or monthly recurring services.

Service Areas

Define where you provide services by zip code, radius, or custom zones.

Setting Up Online Booking in FieldCamp — Complete Guide

Set up online booking in FieldCamp: choose booking type, configure steps, and understand how bookings flow into your CRM as requests, jobs, and clients.

On this page

Setup & ConfigurationCustomizationAI Chat AssistantScheduling & Advanced