Connect Gmail & Outlook | FieldCamp

Connecting your email lets you send and receive messages directly inside FieldCamp. Customer replies to invoices, estimates, and appointment confirmations all appear in your FieldCamp Inbox -- no need to switch between apps.

How to Connect Gmail

1. Go to Settings → Apps & Integrations.
2. Find Gmail in the list and click Connect.
3. A Google sign-in window opens. Sign in with the Gmail account you want to use.
4. Review the permissions and click Allow.
5. You are redirected back to FieldCamp. Gmail now shows as Connected.

Using Outlook? The process is the same -- just look for Outlook instead of Gmail in Settings → Apps & Integrations.

What You Can Do After Connecting

Unified Inbox

• All messages in one place -- your Inbox shows emails sent to and from your connected email address
• Automatic threading -- customer replies appear in both FieldCamp Inbox and your email provider
• Organized tabs -- Email, Calls, Tasks, Messages, and Important items are sorted for you

Send Emails from FieldCamp

• Invoices and estimates go out through your connected email, so they appear in your Sent folder too
• Appointment confirmations and reminders are sent from your business email address
• Compose new emails to clients directly from FieldCamp

Sync Management

• Sync history -- FieldCamp tracks when the last sync occurred
• Manual resync -- trigger a resync from the integration settings page if emails are not appearing

Disconnecting Gmail

1. Go to Settings → Apps & Integrations.
2. Find Gmail and click Disconnect.
3. Confirm the disconnection.

After disconnecting, emails will no longer sync. Your existing email history in FieldCamp is preserved.

Troubleshooting

• Connection shows an error -- go to Settings → Apps & Integrations, disconnect Gmail, then reconnect it
• Emails not appearing -- click the Resync button on the Gmail integration page to force a manual sync
• Denied permissions during setup -- disconnect and reconnect, making sure to click Allow on all requested permissions
• Organization blocks third-party apps -- ask your Google Workspace admin to allow FieldCamp in the admin console

For more help, see Troubleshooting -- Common Issues & Fixes.

Related Articles

• Connect Google Calendar -- sync your calendar alongside email
• FieldCamp Inbox -- manage calls, emails, and messages in one place
• Apps & Integrations Overview -- see all available connections
• Creating Invoices -- set up invoices that send from your connected email
• Quick Start Guide -- complete setup checklist

FAQs

Does FieldCamp work with Google Workspace (business) Gmail accounts?

Yes. FieldCamp works with both personal Gmail and Google Workspace business accounts. If your organization uses Google Workspace, your admin may need to allow third-party app access in the Google Admin console before you can connect.

Will FieldCamp read my personal emails?

No. FieldCamp only accesses emails related to your FieldCamp activity -- such as invoice replies, estimate responses, and appointment confirmations. It does not scan or read your personal emails.

Can I connect multiple email accounts to FieldCamp?

Each FieldCamp workspace connects to one email account. Connect the primary address you use for client communications -- this is the address that will appear as the sender on invoices, estimates, and appointment emails.

What happens to my emails in FieldCamp if I disconnect?

Your existing email history in FieldCamp is preserved -- you can still view past messages. However, new emails will no longer sync, and you will not be able to send emails from FieldCamp until you reconnect.