FieldCampMulti-Location & Franchise — Scale FieldCamp | FieldCamp
Run multi-location and franchise field service on one FieldCamp data model — the same connected records at every site, tailored to each location's work.
One platform carries a field service business from its first truck to its hundredth location.
A solo operator and a multi-location franchise run on the same connected records — Customers, Jobs, Visits, Requests, Estimates, Invoices, the Price Book, and Team Members — wired together the same way the work actually flows.
Whether you do residential service calls or commercial contracts, the model that works for one site is the model that works for many. You grow into it; you never replace it.
One model, every location
The core records and the connections between them are the same at every location.
A Customer requests work, a Request becomes an Estimate or a Job, a Job is carried out as Visits in the field, and an Invoice gets paid — that flow is identical whether a site runs one truck or a dozen crews.
Nothing about adding locations changes the shape of the model.
Read it from the top down: your business is one FieldCamp account, every location runs the same set of connected core records, and all of them sit on one shared data model.
Because the model is the same everywhere, a process you build at one site is a process your people already understand at the next.
Because the records and their connections are identical at every location, a team member who knows how work flows at one site already knows how it flows at all of them. There is one way the model works, not one per location.
Tailor each location
The same model does not mean an identical setup. Where a location or a brand differs — a different service line, a permit a region requires, a stage a particular operation needs — you tailor the model rather than rebuild it.
The customization sits on top of the core records, so you adapt the parts that differ and leave the working foundation alone.
Add fields to any record, or create whole new record types, for what a location tracks that others don't — a regional permit, a brand-specific form, a piece of equipment a site services.
Rename, reorder, add, or remove the stages a record moves through so a location's workflow matches how that operation actually runs.
Arrange each record page from the same library of building blocks, so a site sees the fields and sections that matter to its work.
Set up rules so that when a record reaches a stage, FieldCamp does the next step for you — built on the same core records every location shares.
A common pattern: model each site as a custom object and link team members and jobs to it, so a location lives in the data model as a record you can filter and report on — while every job, visit, and invoice still works exactly as it does everywhere else.
What scales with you
These capabilities hold from one truck to many locations, because they are built into the core model rather than bolted on for size.
The list below is what carries from a single operator to a multi-location operation today. It describes the same customizable model at every site — not separate franchise-only features.
- The same connected records, everywhere. Customers, Jobs, Visits, Requests, Estimates, Invoices, the Price Book, and Team Members work the moment you sign up, at every location, with no setup.
- Per-location customization. Custom fields, custom objects, stages, automations, and record layouts let each site tailor the model to its work without touching the foundation.
- Team Members and crews. Add as many team members as you grow into, assign them to Jobs and individual Visits, and group them by the location or crew they belong to.
- Service areas. Define the geographic areas your work covers and match jobs to the right area as your footprint expands across regions.
- A shared Price Book. One catalog of services and products with prices and costs, drawn into Job, Estimate, and Invoice line items across the business.
- Requests to paid invoices. The full path from an incoming request to a paid invoice runs the same way at every site, so the volume can grow without the process changing.
Start with the records and stages you get on day one. Add a field, a stage, or a whole new object as a location needs it — adopting more of the model gradually, in step with how the business actually grows.
From SMB to franchise
FieldCamp is built to be simple enough for a single operator and complete enough to grow with.
The data model is the reason: it is the same from the first truck to a multi-location franchise, so growing your business does not mean migrating to a different system.
Use the core records out of the box. A Customer requests work, a Job is scheduled as a Visit, and an Invoice gets paid — no setup required.
Add custom fields, a few extra stages, and a new object or two as the business grows, without rebuilding what already works.
Run many locations on the same records and connections, tailoring the fields, stages, and objects each site needs — residential or commercial — on one shared model.
The promise is consistency, not lock-in: one model that fits a business at every size it grows through. Explore the pieces that make it work.
See how the core records connect, and how the same model serves a single operator and a multi-location franchise.
Add the fields and record types a location tracks that others don't, without rebuilding the foundation.
Shape the stages each record moves through so a location's workflow matches how it runs.
Add and assign the people who do the work, grouped by the location or crew they belong to.
Related guides
Hands-on, step-by-step guides from the rest of the FieldCamp documentation.
Window Cleaning Software — Data Model | FieldCamp
How a window cleaning business runs in FieldCamp — residential routes and commercial contracts on core records, plus custom fields for panes, stories, and access.
Glossary — FieldCamp Data Model | FieldCamp
A plain-English glossary of the FieldCamp data model — records, fields, stages, and a Salesforce and ServiceTitan crosswalk for buyers migrating field service.