FieldCamp offers four distinct calendar views, each designed for specific dispatching scenarios. Choosing the right view at the right time can transform how you manage your team and serve customers. This guide helps you understand when to use each view and how to leverage their unique strengths.
Calendar View: Your Daily Planning Hub
When to Use
Morning planning sessions to see the week ahead
Customer communications when discussing availability
Quick scheduling of single appointments
Holiday and capacity planning
Best For
Solo operators or small teams
Businesses with mostly scheduled (not emergency) work
Planning recurring maintenance visits
Getting a bird's-eye view of busy vs. slow periods
Pro Tips
Color coding: Jobs appear in different colors by status—use this to spot incomplete work quickly
Multi-day jobs: Stretch appointments across days for projects
Quick reschedule: Click and drag to move appointments
Availability check: Switch to month view to find open slots quickly
Real-World Example
Sarah at GreenFlow HVAC uses Calendar view every Monday morning to review the week. She can quickly spot gaps in the schedule and call customers from her maintenance list to fill them.
Timeline View: The Dispatcher's Command Center
When to Use
Active dispatching with multiple techs
Real-time schedule adjustments
Balancing workloads across your team
Emergency job insertion
Best For
Teams of 3+ technicians
High-volume scheduling days
Businesses with mixed scheduled/emergency work
Optimizing tech utilization
Pro Tips
15-minute intervals for precision scheduling
Horizontal scanning to spot gaps instantly
Drag between techs to balance workloads
Stack view: See all unassigned jobs on the right
Real-World Example
Mike dispatches for 8 plumbers. He keeps Timeline view open all day, dragging emergency calls into gaps between scheduled jobs. The horizontal layout lets him see everyone's capacity at a glance.
Resource View: Deep Dive into Daily Operations
When to Use
Detailed daily planning for each technician
Skill-based assignments
Training or ride-along scheduling
Reviewing individual performance
Best For
Specialized service teams
Businesses tracking productivity metrics
Managing apprentices or trainees
Complex job assignments
Pro Tips
Vertical scanning for individual tech schedules
Compare columns to ensure fair distribution
Time blocking: Reserve slots for admin or travel time
Filter by skills to see only qualified techs
Real-World Example
Lisa manages HVAC and electrical techs. Resource view shows her who's certified for what, making complex commercial jobs easy to assign to the right person.
Map View: Location Intelligence for Smart Routing
When to Use
Route planning to minimize drive time
Territory management
Emergency response coordination
New customer evaluation (are they in your service area?)
Best For
Businesses covering large territories
Dense urban areas with traffic concerns
Companies with territory-based teams
Fuel cost optimization
Pro Tips
Cluster identification: Spot groups of nearby jobs
Route preview: See drive paths before confirming
Territory gaps: Identify underserved areas
Real-time tracking: Watch tech positions update live
Real-World Example
Tom's pest control company covers three counties. Map view helps him group nearby appointments and avoid sending techs across town multiple times per day.
Power User Workflows
The Morning Dispatcher Routine
Start in Calendar (week view) for overview
Switch to Map to identify route opportunities
Use Timeline for actual job assignments
Check Resource for individual tech loads
The Emergency Response Flow
Receive emergency call
Jump to Map view to see who's nearby
Switch to Timeline to check availability
Drag job into best slot
Notify tech via mobile app
The Weekly Planning Session
Open Calendar (month view) for capacity check
Use Resource view to balance recurring jobs
Switch to Map for route optimization opportunities
Save optimized schedule
View Shortcuts & Navigation
Quick View Switching
Use view tabs at top of calendar
Keyboard shortcuts: C (Calendar), T (Timeline), R (Resource), M (Map)
Remember: Your last view selection is saved
Time Navigation
Mini calendar: Jump to any date
Today button: Return to current date
Arrow keys: Navigate days/weeks
Zoom controls: Adjust time scale (Timeline/Resource only)
Common Mistakes to Avoid
Staying in one view all day - Each view has its moment
Ignoring the map - Missing route optimization opportunities
Over-scheduling in Calendar view - Switch to Timeline for realistic time gaps
Not using filters - Resource view is powerful when filtered by skills/teams
Mobile Considerations
While all views are available on mobile, some work better on smaller screens:
Best on mobile: Calendar (day view), Map
Better on tablet/desktop: Timeline, Resource (need horizontal space)
Next Steps
Now that you understand each view's strengths:
Experiment with different views throughout your day
Create a routine that leverages multiple views
Train your team on when to use each view
Track results - measure drive time reduction and jobs per day