Welcome to FieldCamp, your smart, AI-powered assistant designed to simplify and streamline operations for field service professionals. Whether you’re managing clients, scheduling jobs, tracking tasks, or handling emails, FieldCamp enables you to do it all effortlessly—without the complexity of traditional software.
What is FieldCamp?
FieldCamp is an AI-powered field service management (FSM) software that automates scheduling, dispatching, invoicing, and customer communication for service businesses. Built specifically for HVAC companies, plumbers, electricians, IT service providers, and home repair businesses, FieldCamp uses natural language processing to enable technicians and managers to control their entire workflow through conversational commands.
Core Capabilities & Features
AI-Powered Scheduling & Dispatching
Automated job assignment: Matches technicians to jobs based on skills, location, and availability
Smart route optimization: Reduces drive time by up to 25% using machine learning algorithms
Predictive scheduling: Estimates job duration based on historical data and job type
Real-time rescheduling: Automatically adjusts schedules when emergencies arise
Client & Job Management
Comprehensive client profiles: Stores complete service history, equipment details, and preferences
Job tracking states: Open, scheduled, in-progress, completed, invoiced
Service contract management: Tracks recurring maintenance and warranty information
Photo and document storage: Attaches images, PDFs, and notes directly to client records
Financial Operations
Instant invoice generation: Creates professional invoices upon job completion
Payment processing: Accepts credit cards, ACH, and digital payments
Estimate creation: Generates detailed quotes with parts and labor breakdown
Tax management: Configures multiple tax rates by service type and location
Smart email replies: AI suggests responses to common customer inquiries
Appointment reminders: Sends automatic SMS and email confirmations
Follow-up campaigns: Schedules post-service satisfaction surveys
Two-way texting: Enables customer communication without sharing personal numbers
About This Knowledge Base
This Knowledge Base serves as your go-to guide for everything FieldCamp. Whether you’re new to the platform or looking to master advanced features, you’ll find detailed instructions, best practices, and troubleshooting tips right here.
What You’ll Learn
How to navigate FieldCamp – Get started with the chat interface, tables, views, and search.
AI-powered automation – Discover how FieldCamp automates your daily tasks using AI.
Managing clients & jobs – Learn how to add, edit, and organize clients, files, and notes.
Handling emails & scheduling – Master the email inbox, smart replies, and calendar integrations.
Customizing your workflow – Configure custom fields, views, and integrations to fit your business needs.
How to Use This Documentation
Start with the Basics – If you’re new, you are at right place.
Explore Features – Dive into detailed guides on Clients, Emails, Calendar, and Task Management.
Check Out AI Use Cases – Learn how FieldCamp’s AI helps automate repetitive tasks.
Integrate Your Tools – Set up Google Calendar and Gmail for seamless scheduling and communication.
Troubleshoot & Get Help – Find solutions to common issues in the FAQs and Troubleshooting section.
Need Help?
We’re here to assist! If you need help beyond this documentation:
Live Chat: Contact our support team from within FieldCamp.
Community & Feedback: Share your ideas and suggestions with us!
Support Center: Visit for additional resources.FieldCamp.ai
Let’s get started and make your field service management effortless! 🚀