FieldCamp Live Team Tracking

Understanding Live Team Tracking

FieldCamp's Live Team Tracking system provides real-time visibility of your entire field workforce on an interactive map, enabling dispatchers to monitor team movements, optimize routes on-the-fly, and respond instantly to customer inquiries about technician arrival times.

The system uses GPS technology from mobile devices to track locations with 30-second update intervals, showing current positions, movement history, speed, and status for each team member.

Beyond basic location tracking, the system provides comprehensive movement analytics including distance traveled, time spent at locations, route history, and productivity metrics, transforming raw location data into actionable operational insights.

Accessing Live Team Tracking

Primary Navigation Path

From Main Dashboard
- Click "Team Locations" in the left sidebar
- System opens to Live Team Tracking view
- Map displays with team member cards

Initial Setup Requirements

Setting Up Team Member Tracking

Before live tracking can function, each team member must be properly configured:

Step 1: Access Team Setup

Navigate to Team Locations/Live Team Tracking
Team member cards display on left side
Each card shows current setup status:
- Setup Required (yellow): Not configured
- Active (green dot): Currently tracking
- Idle (orange dot): No recent updates
- Offline (gray dot): Tracking disabled/no signal
- Off Duty (red): Outside working hours

Step 2: Individual Device Setup

Locate team member card needing setup
Click "Setup Device" button on their card
The team member should be using the FieldCamp mobile app to enable this

Step 3: Team Member Activation On team member's mobile device:

FieldCamp mobile app opens (or prompt install)
Grant location permissions:
- Always Allow: Required for background tracking
- Precise Location: Enables accurate tracking
Confirm activation in app
Card status changes to "Active" in dashboard

Setup Confirmation Indicators

Green checkmark appears on card
"Last seen" timestamp displays
Current location appears on map
Battery level indicator shows (if enabled)

Understanding the Live Tracking Interface

Map Display Components

Main Map Area

Interactive Google Maps interface
Team member location pins
Job site markers
Route paths (if enabled)
Traffic overlay option

Team Member Pins Each team member appears as:

Circular icon with initials (e.g., "JP" for Jeel Patel)
Color coding by status:
- Green: Active and moving
- Blue: Stationary at job site
- Yellow: Idle (no movement >10 minutes)
- Red: Emergency/SOS activated
Direction indicator: Arrow shows travel direction
Speed badge: Current speed if moving

Team Member Information Cards

Card Layout (Left sidebar) Each team member card displays:

Header Section

Profile photo or initials
Full name
Current status indicator

Status Information

Activity Status:
- "Active": Currently working
- "Off Duty": Outside work hours
- "Break": On scheduled break
Battery Level: Device battery percentage (50%, 90%, etc.)
Last Update: "1 day ago", "Just now", etc.

Action Buttons

View on Map: Centers map on team member
View History: Opens movement timeline
Setup Device: For initial configuration
Contact: Quick call/message options

Status Counter Bar

Top of interface shows:

"Live Tracking" header
Team member count: "6 team members"
Status breakdown:
- Green dot: "0 Active"
- Orange dot: "0 Idle"
- Gray dot: "1 Off Duty"
- Red dot: "0 Offline"
Visits counter: "0 visits • 0 completed"

Viewing Live Locations

Real-Time Position Display

Individual Location View

Click on team member card or map pin
Information popup displays:
- Full name and email
- Current GPS coordinates
- Street address (reverse geocoded)
- Last update timestamp
- Current speed (if moving)
- Direction of travel