AI Dispatcher
Complete guide to FieldCamp's AI Dispatcher — intelligent job assignment that automatically matches jobs to the right technicians based on skills, location, availability, and schedule constraints. Learn how to set up, configure, and optimize AI-powered scheduling for your field service team.
15 articles
What is AI Dispatcher?
Signing Up & Getting Access
Understanding Your Dashboard
Setting Up Your Team — Configuring TechniciansLearn how to configure technicians in FieldCamp, including home location, weekly schedule, and skills — everything you need for efficient job dispatching and route optimization.
Configuring Skills & Capabilities
Defining Job Types & Priorities
Understanding the Calendar View
How AI Dispatcher Works (Under the Hood)How FieldCamp's AI Dispatcher analyzes hundreds of variables in milliseconds to assign the right technician to every job: constraint checking, multi-factor optimization, confidence scoring, and continuous re-planning.
Submitting a Job for AI Dispatch
Reviewing AI SuggestionsLearn to interpret AI suggestion cards including confidence scores, decision factors, conflicts, and alternative technicians.
Accepting or Rejecting AI Dispatch Suggestions
Handling Conflicts & Overlaps
Understanding Capacity Planning
When the AI Dispatcher Can't Find a Technician
AI Dispatcher FAQs