How to Add and Manage Team Members
Learn how to add team members in FieldCamp, assign roles, set permissions, and configure schedules to streamline workforce management efficiently.
Managing a team in FieldCamp is simple and efficient. The Team Management section allows administrators to add new members, set schedules, define roles, and assign permissions to ensure streamlined operations.
Steps to Add a Team Member
1. Navigate to Team Management
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Open FieldCamp in your web browser.
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Go to Settings > Teams.
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Click Add Team Member to open the team member creation form.
2. Enter Basic Details
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Profile Photo: Upload an image to personalize the team member’s profile.
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Name: Enter the full name of the team member.
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Email: Provide an email address for account access.
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Phone Number: Enter a valid contact number with the country code.
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Team Color: Assign a specific color to visually distinguish team members.
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Password Setup Method: Choose how the team member will set their login credentials (e.g., manual or email invitation).
Adding skills to a team member will help in recomendation when auto-assigning jobs to technicians, helping dispatchers reduce their workload.
3. Define Work Schedule
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Edit Schedule: Set the working hours for each team member by enabling specific weekdays.
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Start Time & End Time: Configure their availability for scheduling jobs and tasks.
4. Assign Permissions & Roles
FieldCamp provides preset roles and the option to create custom roles to control access levels.
Preset Permission Levels
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Field Technician Lite: Can view their own schedule, track work completed, and log time.
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Field Technician Pro: Has the same permissions as Lite but with additional task-tracking capabilities.
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Dispatcher: Can view all clients, quotes, jobs, and pricing details.
Custom Roles & Permissions
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Clients:
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View assigned job’s clients.
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View all clients (basic details or full access).
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Create, edit, or delete client records.
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Teams:
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View available team members and roles.
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Manage and edit team members, including roles and permissions.
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Jobs:
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Add visit notes, update visit statuses, and manage logs.
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Assign, edit, or delete jobs as needed.
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Products & Services:
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View product/service lists.
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Manage pricing, availability, and product details.
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5. Save and Create Team Member
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After configuring details and permissions, click Create Team Member.
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A confirmation message will indicate that the member has been successfully added.
6. Manage Team Members
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Edit team member details or permissions at any time by navigating to Settings > Teams.
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Remove inactive members by selecting Delete Team Member from the profile.
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